Warranty
Thank you for shopping with OutLaw Eyewear Inc. We are confident that we offer the finest sunglasses available today. Our Aluminum sunglasses are cranked out of the same aluminum alloys that motorcycle parts are made from.
If you have a question about our products, please email us at sales@outlaweyewear.com, or call us at (949) 427-1-SUN.
All OutLaw Eyewear Tactical Aluminum Sunglasses come with an automatic 2-year warranty against Manufacturer's Defects on the frame, and as of 4/11/2022, it is extendable to 10 years upon registration. Lenses are not covered by any warranty, but if you have the new 10 year warranty, standard lenses can be replaced for a range of about $49-$59. If you do not have this warranty coverage, replacement lenses are available at a very reasonable cost. Lens problems rarely happen as we use thicker lenses than our competitors, but damage can occur.
The non Ballistic Wayfarer Mg and Maverick come with a 1 year frame warranty.
For frame warranty service, we will repair or replace the frame at our option in a timely manner.
If you purchase the Prescription accidental scratch remake warranty, you may ask us to remake the prescription lenses, in the original prescription only, one time if you should accidently scratch them during normal use. Industrial and vehicle accidents are excluded. If you should clean the lenses with a cleaner that contains alcohol, the warranty may become void. Please only use the cleaner we supply with the accidental scratch warranty, and continue to purchase it from us in the Accessories section. It is called Lens Cleaning Gel, and it is safe to use on all brands of sunglasses, prescription glasses, weapon optics, and cell phones.
Damage due to sunscreen, Alcohol, Alcohol based lens cleaners, non Outlaw lens cleaning products, military use, war, acts of god, or disasters are not covered under the standard warranty. A separate warranty is available for military or industrial use.
To properly clean and maintain your Polycarbonate shatter resistant lenses, please use only our recommended Outlaw Lens cleaning gel. Other cleaners and wipes contain alcohol that causes lens coatings to strip off and can eventually damage the lens material. This happens to all brands of Polycarbonate shatter resistant lenses. We state this in a very obvious way so customers get the most life out of their Outlaw Eyewear.
If your sunglasses are out of warranty and need repair, please contact us anyway as we can often help. We do our best to support our loyal customers for life. A repair or trade-up will be available so you can use your sunglasses for as long as you like.
Often time we can send you a replacement part to take care of simple issues.
Please join the OutLaw Eyewear family today!
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